Hotel Ferton

Hotel Ferton was clean and well maintained/comfortable. It's a 5 story older Italian building with a lift and a roof terrace that's cut into 3 sections for the 3 top suites to use. Ours had 2 sets of french doors leading on to the terrace area, and a jacuzzi bath and lovely new looking bathroom with a nice shower. Also a small mini bar/fridge. Unfortunately the WiFi did not work above the 3rd floor, or in our room and I had to go down 3 flights and sit on the stairs when I needed to use it. The man who checked us in was very nice and polite, as was one lady we briefly spoke to on reception. I struggled to sleep well as I had concerns over being up on the top floor with no external fire escape available in an emergency and having noted that all the fire doors on every floor were wedged open. I'm quite safety conscious though. The worst thing for me was the area the hotel was in. Although quite close to the central station, which was handy, the area was covered in graffiti and run down and I was asked for money constantly. It felt unsafe despite seeing regular police patrols and soldiers up and down the streets. I wouldn't ever go back for that reason.

This is the worst hotel. I do not recommend it at all. The shower in the bathroom in our room is broken and I informed the staff on the first day, the room heating system does not work. The ceiling of the room is damp and the internet does not work well.We did not have Warm water for a whole day and had to shower with cold water. Considering the amount we paid, we are not satisfied with this hotel.

Totally unprofessional and unethical way to run a business. Booked a room to stay for three nights and payed in advance the whole amount. To my surprise on arrival at the hotel I was informed that my already PAYED accommodation has been cancelled due to my late arrival and there was no other room available for the duration of my stay. THEY HAD DOUBLE BOOKED MY ROOM AND THEY REFUSE TO GIVE ME A REFUND! NOT RECOMMENDED.